SCHEDULED MAINTENANCE 6 & 7 March: possible delays to overnight transfers


#1

We’ve been made aware that one of our partners, not :dozens: itself, will be performing some routine maintenance to their systems at these times:

Times (UK):

March 6th, 2019 23:00 - 05:00
March 7th, 2019 23:00 - 05:00

Transfers of funds between accounts (movements in and out) will be affected. Funds transferred during the maintenance window will be queued until the systems are up and running again (at 5am the next morning). To avoid any delays it would be best to avoid making any account transfers overnight for the next couple of days.

To be clear:

  • you can still use your card and make payments as transactions are not affected,
  • you can also do top-ups from a debit card,
  • but if you need to send money elsewhere, it is best to do so before or after these times.

#2

Just a reminder that this happens again overnight tonight.


#3

Anyway to get this pushed to the App, just in case there are people who use the card who aren’t on here…


#4

This is definitely going to happen but I don’t think it is available yet, so this is for general information. We agree that it will be increasingly important for when we grow the number of card-holders.


#5

Is this because in fact the dozens team are robots (sorry ‘cyborgs’) and need to be reset? :wink: Just all seems a bit too efficient and nice for humans…