Reporting bugs, errors or questions


Ok I see it now…

no idea how I was missing that. Shall leave this here for anyone similarly challenged like me.


When will this stop lol


Oh I get the same. Thankfully there’s no account I’m missing out on… yet.


I am trying to log on to verify and this screen is coming up:

I have verified my email three times to no avail. I know there is nothing on the app currently, but thought I should raise the issue :laughing::hugs:


Thank you! Yes, it seems that the app is not getting the message after you confirm your email! Must be a Saturday morning thing.

We’re looking into this (will give the servers a coffee and a cuddle) and you should see the queue screen again soon.


I do miss the queue screen… us British folk love a good queue :sunglasses:


So, as some have been pointing out via email, there are some issues with emails and also with some new registrations.

There is some work being carried out on our servers which is affecting the app. It isn’t anything to do with the app itself at the moment, but things like email verifications (that come from the server) will not be working.

This is work we need to do in order to send out the codes for new users and testers, so we hope it will be sorted shortly and that the experience you will see will be even more complete.

Thanks for bearing with us.


@robert - are you able to see if those of us who (think we) have completed this verification step have been successful or not and maybe tell us if the system will kick in with the next step when you get it sorted?

I’m guessing we will have fallen between the stools so presumably you will let us know when we should be trying again? R-


I’ve been on verification for well over a week. I like to get in on fintech stuff early, but this feels like it was a really bad idea.


It does seem to be taking an amazingly long time. I wonder what’s wrong? R-


A few technical issues, unrelated to the app, have crept up each time we intended to send the codes, which mean that it might not be a reasonable test. Email in particular has been troublesome, and nothing to do with the app.

Without unlimited resources, we have to prioritise, so it had affected our roll out plans I’m afraid.

Having worked all weekend, I think we are back on track and hopefully we’ll get this to you shortly




what? …

let me look into this (again)


Got to hand it to Rob, he got that sucker sorted quick-smart.