Excited to reveal some updates coming to your Dozens app very soon…
One feature that keeps popping up on the wishlist is to clearly see how much you have held in an Individual Savings Account (ISA) versus General Investment Account (GIA).
I’m pleased to announce that the latest update will allow you to see how your funds are split across your GIA and ISA.
For those of you who still hold bonds, you’ll be able to see in which tax wrapper these are held – as well as breakdowns for your cash savings and investments…
We’ll need to stagger these features over two releases:
Part one will be ISA / GIA labels on customers’ bonds and investments, as well as ISA/GIA breakdown at the top of the invest landing page.
Part two will show the ISA and GIA breakdown of Cash Savings. This breakdown will update in the app once a day (Mon-Fri) and requires a daily upload by our treasury team, so we’ll be releasing this in a couple of weeks to give the team a little more time to test the operations side.
As we head towards the end of the tax year, hopefully this comes in handy!
Looking forward to hearing your thoughts and feedback.
Another feature that will be released is the long awaited Standing Orders (SO). Not long to go now @Rexx !
A few of you have expressed that the lack of a standing order feature was stopping you from using Dozens as the main home for your money, so we are hugely excited about this release.
When SOs are live, we’d love to hear how you get on with it.
You’ll be able to find your standing orders in the Spend tab under Payments early next week.
Another sought after feature for many customers is the ability to change your card PIN within the app.
Again, this will be found in the Spend tab, under card details. Once you’ve followed the on screen steps, you’ll need to do a balance enquiry at an ATM to activate your new PIN and you’re good to go. It’s as easy as 1234 (but don’t make that your PIN!)
Perhaps less exciting, but important all the same is the move to even stronger customer authentication for online payments.
You may have received an OTP text for certain transactions in the past. By March you’ll be able to approve transactions within the app, for a smoother, more secure checkout.
In line with SCA, we need to authenticate online payments through two of the three following elements:
Something the customer knows
(e.g., password or PIN)
Something the customer has
(e.g., phone or hardware token)
Something the customer is
(e.g., fingerprint or face recognition)
There are a few different thresholds that might trigger SCA. If you do need to authenticate the payment, you’ll be sent a push notification in the app. You’ll then be asked to provide your passcode or input your biometrics - once this is done you’ll be able to approve the payment in the next screen and return to the merchant site.
I hope that whets your appetite for the new releases and of course if you have any questions, please do let me know below.