Hi all. Just tried to make a large (£250) money transfer from my Dozens account to My secondary Monzo bank account to cover the cost of a purchase made on that card. The transfer apparently went smoothly, with the confirmation screen showing that the transfer had successfully went through. However 15 minutes later… No money.
This is unusual as yesterday I also made a transaction from my Monzo account to Dozens and then from Dozens back to Monzo and it went smoothly, so the bank details are correct.
I need this transfer urgently as the payment needs to be made by tomorrow and I do not have the extra money to cover the late fee if missed. Many thanks.
Edit: Also realised that Dozens hasn’t been saving my recent transactions since yesterday. I had a couple charges that I know have been processed but don’t seem to be appearing in My recently spent.
Also a couple other bugs mainly around spending budgets not updating to reflect my actual spending and others but those deserve their own thread.
Edit 2:Yet another issue… Contactless now seems to be broken as I’ve just tried to use my card in a store and it declined every time. Something is clearly wrong in the backend today. Not impressed.