Just thought I would jump back in with a clarification here.
Dozens customers have been able to open new Stocks & Shares ISAs for some time, but we were not taking any transfers into our accounts.
It is the responsibility of the ISA provider that a customer is moving their money INTO to complete the documentation and make the appropriate requests.
For that reason we could not do this until we could link this to our new accounts - which are now done, and we will shortly start to manage transfers IN.
For any transfer OUT of an ISA, that is the responsibility of the customer’s new provider, so we would deal with that transfer request (through our partner). Other than confirming validity / security, this is not our process but the other provider’s, so you can check with any new provider whether they can assist.
I hope this clarifies the situation enough for now. As I say, there will be more detailed information once we officially launch the ISA transfer process