Having been paid into Dozens, I have been topping up my Revolut for joint household spending by Apple Pay - it allows this amount of my budget to be accounted for by setting Revolut as a ‘merchant’ in track nice & easily. I do this largely because Revolut have a Group Bill and joint spending is adjusted directly in my analytics on there - so it works better on that platform. Anything left after this and other things is my personal unbudgeted spend in track.
Earlier I decided to top up using my Visa Debit (presumably cutting Apple out of the interchange equation) but it was declined. Support later confirmed ‘ Our team has confirmed that the transaction was declined because we do not allow top ups with Dozens’ - advising me to make a transfer instead (even thought Apple Pay already works - presumably circumnavigating this rule). From a revenue perspective - it must be better for Dozens for me to be making this money transfer by card?
My question to this really then is, why? In this scenario you are essentially attaining revenue from a competitor without Apple/Google’s involvement in the transaction.
Feedback would be welcomed