What strange and unexpected times we live in!
None of us could have imagined, even just a couple of weeks ago, that we would be advised to isolate ourselves from the world, including friends and family.
In turbulent times there is great value in keeping some sense of normality and routine in place.
Having somewhere to go where we can feel a bit normal and switch on the other parts of our brains that aren’t stuck in ‘fight or flight’ mode is essential. We can’t worry about Covid-19 for 24 hours a day, and nor should we.
Communities like this are just such places. Somewhere away from it all, where you can express your true self with people who share your interests, and feel safe. Somewhere you can feel like you’re part of something, and where you can get, or offer, help.
With this in mind, we will continue to run the We Are Dozens community as a place to chat about anything to do with your financial concerns – not just about the Dozens app, but also ways of coping day-to-day and how to adjust to this new way of living. We won’t ignore the situation, but we will try to concentrate on how we get by and what happens next.
If there is anything you think we can do to help you, let us know and we will do our best to support you. We’re here for you to discuss any issues, or to let you know where else you can turn for more specific advice.
We are doing everything we can to look after our team so that, in turn, we are always there to look after our customers. As with most UK businesses, we are all now working remotely. As a new startup, we were very much built with a flexible and connected way of working anyway, so we think we’ll be able to cope particularly well. It also means we have some experiences to share about working from home and our customers’ new circumstances.
As with any times of uncertainty and confusion, there are those who are ready to try to take advantage of the situation. Please be aware of potential scams. Keep your account details safe and be careful who you send money to. If you are ever in doubt, please do feel free to get in touch with our customer service team, or even to ask for advice here.
We will continue to share stories, ideas and ask questions on We Are Dozens, so please feel free to chip and visit once in a while to say hello.