Dozens help


Complaints We’re sorry you have a complaint. Account-related complaints are private and should be addressed to Customer Services (via email at help@dozens.com) so we can accesss your account information. However, if you post it here, we’ll receive your request and forward it, and someone will get back to you. Feedback & ideas What do you think about dozens? The app, the service, or anything else. We’d love to hear.
Topic Replies Activity
Getting started on wearedozens

First time here? Feeling a bit lost? We’ve put together a few tips on how best to navigate your way through the site: Look around Browse: Have a nose through the conversations our four main categories - Need some he…

2 October 15, 2018
Direct Debits with your Dozens account 20 March 25, 2020
New to We Are Dozens? Start here! 1 March 23, 2020
Direct Debits help 3 March 25, 2020
Current waiting list times 3 March 15, 2020
In-app segregation of GIA and ISA is needed 18 March 7, 2020
Feedback about the weare.dozens.com forum / platform 32 March 6, 2020
Bond bidding around tax year transitions (ISA relevant) 2 March 4, 2020
Apple Pay 28 March 1, 2020
Bonds missing after app update? 9 February 29, 2020
Standing Orders 3 March 25, 2020
Disappearing bonds 4 February 22, 2020
Using a Credit Card 19 February 16, 2020
What's the best branded merchandise you've ever received? 33 February 15, 2020
Choose your team - Android or iOS 5 February 15, 2020
Unknown merchant transactions 5 February 14, 2020
"Our system has been unable to verify your details screen" - what next? 5 January 30, 2020
Missing Money Transfer? Urgent 6 January 18, 2020
Topup limit using card 25 January 9, 2020
Emma integration 7 January 3, 2020
Transaction hasn't shown up 3 December 22, 2019
Tracker Typo 2 December 22, 2019
Customer service 1 December 20, 2019
New account - my views 2 December 16, 2019
Using Dozens Abroad 14 December 10, 2019
New member, being a bit more honest with myself 6 December 9, 2019
Couple of weird bugs 9 December 2, 2019
Helpdesk / ticketing system - client access 2 November 7, 2019
How do we incentivise people to be wealthier? 29 November 4, 2019
Been a bit silly 3 November 2, 2019